turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Boz5000
Returning Member

TAX RETURN ACCEPTANCE

I submitted federal and state returns for my father in Mid February and when I check the status in Turbo Tax they are still showing pending (even though he has received his refund and received an emails saying that both returns have been accepted.)

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MelindaS1
Employee Tax Expert

TAX RETURN ACCEPTANCE

Thank you for sharing this info. Usually, if TurboTax Online is "stuck" in any way, the recommended troubleshooting step is to clear the browser's cookies and cache. 

  • Check ‌your browser's settings. (Clear your Cache and Cookies)
  • Or, Try using a different web browser to login - i.e., if you're using Chrome, try logging in on Firefox.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question