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Level 1
June 19, 2019
Question

Tax refund

  • June 19, 2019
  • 2 replies
  • 2 views
Turbo tax is trying to take out my preparation fees out of my account for 63$, do they do that before they Deposit my tax refund to my account ?

2 replies

Level 15
June 19, 2019

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15
June 19, 2019

They can if the IRS is taking too long to send it.  

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees  

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/replies/3302146

 

You should have received 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.