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Level 1
March 24, 2020
Solved

Tax refund

  • March 24, 2020
  • 2 replies
  • 6 views

Why is the irs trying to take money out of my account?

    Best answer by bluedeb

    You would have to ask the IRS:

     

    The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

    - The first question the automated system will ask you is to choose your language.
    - Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
    - Next, press 1 for “form, tax history, or payment”.
    - Next, press 3 “for all other questions.”
    -Next, press 2 “for all other questions.”
    - When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
    -After it asks twice, you will be prompted with another menu.
    -Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

    2 replies

    bluedeb
    Alumni - Champ
    bluedebAlumni - ChampAnswer
    Alumni - Champ
    March 24, 2020

    You would have to ask the IRS:

     

    The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

    - The first question the automated system will ask you is to choose your language.
    - Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
    - Next, press 1 for “form, tax history, or payment”.
    - Next, press 3 “for all other questions.”
    -Next, press 2 “for all other questions.”
    - When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
    -After it asks twice, you will be prompted with another menu.
    -Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

    Level 15
    March 24, 2020

    We cannot see what the IRS is doing---but sometimes people confuse the term "tax due" and "refund" and think "Tax due" means you are getting money back.  Tax due means you owe and have to pay.  We have seen people enter banking information to receive that "refund" when they are really entering information so that the IRS can take a direct debit out of their account for the amount owed.

     

    Look at your Form 1040.  A refund is shown on line 20.  Tax owed is on line 23.

     

    https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**