Tax Refund Status

[BillR3]

Filed 2018 return 03/16/19 got message it was accepted from turbo tax. Still haven't received refund only a notice that there was a delay which was 6 months ago. IRS website is an endless loop totally useless. It used to say that my refund was in progress now no information is available. Any suggestions

[DavidD66]

You should contact the IRS. 

Before you call, make sure you know or have the following information handy:

• Social Security cards and birth dates for those who were on the return you are calling about
• An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
• Filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
• Your prior-year tax return. We may need to verify your identity before answering certain questions
• A copy of the tax return you’re calling about
• Any letters or notices we sent you

IRS phone numbers

Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time.

Individuals:

800-829-1040

Businesses:

800-829-4933

People with hearing impairments:

800-829-4059 (TDD) See Tax Topic 102.

Exempt organizations, retirement plan administrators, and government:

877-829-5500 (Monday through Friday, 8 a.m. to 5 p.m. local time)

Estate and gift:

866-699-4083 (Monday through Friday, 8 a.m. to 4 p.m. Eastern time; Forms 706 United States Estate (and Generation-Skipping Transfer) Tax Return and 709, United States Gift (and Generation-Skipping Transfer) Tax Return only)

Excise tax function:

866-699-4096 (Monday through Friday, 8 a.m. to 6 p.m. Eastern time)

If you live outside the United States

Hours of availability vary by location. Please see our International Services page.

Face-to-face assistance

In certain areas, the IRS has local offices you may visit to receive assistance. All offices operate by appointment.

[BillR3]

I have tried those suggestions and can't get past the automated system it appears to be an endless loop. The automated system only provides a canned answer and nothing specific to my return.

[AkinaLO]

If you need to contact the IRS, please try using the information in the article below.

How Do I Contact the IRS?

Please keep in mind, when calling the IRS do NOT choose Option 1.   

Choose Option 2 after you choose the language.   

Then Press 1    

Then Press 3   

Then Press 2, it will then transfer you to an agent.