Tax expert recommended by turbo made mistake

My tax expert that was recommended by turbo missed some documents. They forgot to add all my Ira contributions for 2024. My filings got sent to irs and were accepted. Shouldn’t turbo give me back my money and help me amend my taxes for free? After all I submitted my documents, shouldn’t the tax expert have seen that.

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Tax expert recommended by turbo made mistake

Does the TurboTax accuracy guarantee include accuracy of the "expert" tax preparer?

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