I had to mail in my return since I finally got them done after the October cutoff. I sent the 2019 return in on December 19th weekend and as far as I can tell the still haven’t received or processed them.
Is there anything I can do to even verify that they have received them? Should I try to resend? The post office can’t track it any more at this point and I have no clue what to do other than wait.
Any help is greatly appreciated!
You'll need to sign in or create an account to connect with an expert.
There have been a lot of delays for 2019 federal refunds. Did you mail your return or e-file?
If you mailed it:
MAILED RETURNS
If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.
TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.
The IRS refund site is only showing information about 2020 refunds now so it will not show anything about your 2019 refund.
Or......
Did you e-file? Did you click a big orange button that said “Transmit my returns now?”
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
Does your TT account say that your return was accepted? Or does it say something else—like “rejected”, “printed” or “ready to mail?” If it does not say accepted then it was not filed unless you put it in an envelope yourself and mailed it.
TurboTax does not mail your tax return for you.
If your e-file was accepted:
The IRS refund site only displays information about 2020 refunds now, so you will not see any information there about your 2019 refund.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
TAX ADVOCATE
At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
thank you for this info. Since I missed the e-file deadline, it was mailed in. at least this gives me a little bit more info to get somewhere with the IRS and hopefully talk to someone who can give me more info.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
kristin-wahl-jp
New Member
stun
New Member
ajamal476
New Member
matilda-beery27
New Member
mattharmon007
New Member