State Refund

[sarahsmith1261]

Where was my state refund sent? The fees were deducted from my federal return 2 weeks ago. Turbo Tax sent a different checking & routing number to my state that is NOT mine & the funds wrre released last week. I have no idea where my state refund is as I did NOT recieve it. 

[DoninGA]

If you chose to have the TurboTax account fees paid from the federal tax refund -

The state refund is sent directly to you based on how you chose to receive the state tax refund, it does not go through the third party processor.
Use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

[sarahsmith1261]

I chose to have the fees deducted. I was told by turbo tax the incorrect routing & checking that was showing on my state site was because I chose to have the fees deducted. The fees were then deducted from my federal. Now my state has released my refund to the account details that turbo tax sent to them. No one is answering my questions just telling me different things. Turbo tax already told me that the account details i was seeing on my state site was because of the fees. Now where is my state refund?????????

[sarahsmith1261]

When I filed my return I entered the correct account details. I recieved my federal return almost 2 weeks ago with the fees already deducted. I have no idea who's account details that turbo tax sent to my state but they are NOT mine & now my state has released $920 to an account that i have never seen, have no access to, nor any idea who or what they belong to. This is insane. I paid over $240 in fees & my state return was sent to someone else because turbo tax sent the wrong account details to my state. What the heck is going on here???????