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Level 2
March 13, 2021
Question

Something is wrong

  • March 13, 2021
  • 1 reply
  • 0 views

I filled my taxes on Jan 12th and the IRS excepted it on February 10th, and by February 19th the IRS said it’s been put into my bank account but there is no transaction for I’ve also contacted my bank they told me the last thing they received was the $600 stimulus package. I would really like to figure out what is going on with my tax return because I’m gonna be homeless soon without it.

1 reply

Level 15
March 13, 2021

Were you having your TurboTax fees paid from your federal refund?  Check with the third party bank that handles that process.

 

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
waynee179Author
Level 2
March 19, 2021

I don’t have any fee’s that are do now something is wrong and I’d like to talk to someone about this I need this really bad because I’m about to lose my place of living.

Level 13
March 20, 2021

You will need to contact the IRS directly regarding this matter; if there was a bank account discrepancy, they will usually mail a check to the address on file. Go ahead and give them a call for more insight into what may have happened - contact details can be found here.

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