turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

So i filed my tax return and got the fee included in my tax return i filed. I recieved tax return after you guys charged me for the 59.99$ fee.I am now owed 59.99$?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

So i filed my tax return and got the fee included in my tax return i filed. I recieved tax return after you guys charged me for the 59.99$ fee.I am now owed 59.99$?

You will need to talk with customer support for this:

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

So i filed my tax return and got the fee included in my tax return i filed. I recieved tax return after you guys charged me for the 59.99$ fee.I am now owed 59.99$?

Or does this explain what you are experiencing?

 

I assume you chose to pay the TurboTax product fees out of your Federal refund.   Was your Federal refund delayed by the IRS for an unusual length of time, and did TurboTax send you a bill for the 59.99 in fees, which you paid?   If so, then when your refund finally came through, the product fee of 59.99 should not have been deducted again.   However, it may have charged you the 39.99 service fee for using that payment method.

 

In any case, if you need to discuss any fee situation with TurboTax Support, use the method that xmasbaby0 left you above.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies