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i'll point you to this thread. It still doesn't answer all questions.
A suggestion for you in regard to the check from Cross River Bank:
https://www.intuit.com/company/contact/office-of-the-president/
Just received mine yesterday... But couldn't cash it out
Hello, so there are going to be two options if you have gotten a paper check from Cross river/Intuit after doing the 5 day early option...... So option one would be to open a bank account with cross river and deposit the check to that account, or give TurboTax Support a call and they can submit to have the check cancelled and the money sent back to the IRS, then the IRS will send out a paper check that is easier to cash. So in other words the Cross River checks can't be "cashed" but can be deposited and then you will have to wait your banks time line to get the funds after the check clears.
Were you able to deposit your check from cross river bank?
Funny I'm 37 why do in-need a parent you have let me down and not heard me with this problem at all in the past month! This needs to be fixed now!!
The Cross River Bank checks are not bad checks. Try depositing it into your own account.
Here's more info:
'Thank you for reaching out to us. We understand you are encountering issues with cashing your TurboTax Up to 5 Days Early tax refund check. We are committed to ensuring you access your refund swiftly and smoothly. Please rest assured that your check is legitimate and contains several security features to facilitate a hassle-free deposit.
Tips to deposit (we recommend depositing your check to avoid delays) or cash your check:
Your refund check contains security features to ensure a hassle-free deposit, including:
My check was a bad check. I deposited it into my account, and the bank called to tell me it wouldn't go through and was sent back to them. I called TurboTax, and they're giving me the run around, but they did confirm that the check number wasn't the same as what they have. However, when I tried talking to Cross River Bank, they told me I have the wrong department and transferred me back to TurboTax.
Call TurboTax at 800-4INTUIT to request a new check. Receiving your new check can take up to 3 weeks because we void the outstanding check and issue a new one once it clears.
Here's more info.
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