Shorted on my return.

Forum|Forum|4 years ago
April 4, 2022
1 reply
1 view

My filed returns on TurboTax were $2400. But I've only received $769. Is the rest coming later? I'm also curious what TBG Products is.

HeatherPLO

Level 14

In this public forum, we cannot diagnose why your refund has been reduced. For additional information, please see this Help Article or this TurboTax blog post.

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cmcamp1084Author

Level 2

Is there anyway I can get a private email from an actual human about this? I hate how companies are hiding their customer support email links from customers, it's disgusting.

HeatherPLO

Level 14

We cannot send you a private email on this public forum.

If you want to reach out to us directly, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

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