SC state return rejected, no reason in Turbotax

[drjoe661]

It just says rejected, return reviewed. There is also a customer service message in TurboTax, which simply states "none". that's it..... very helpful! What should I do now?

[Cynthiad66]

To fix your rejected return, sign in to TurboTax and select Fix it now or Revisit, and we'll guide you through fixing and refiling your return.

You can also click here for additional information:  How To Fix a Rejected Return

[drjoe661]

Eh no. After I log on and go to fix it, I get the following completely useless message:

[Cynthiad66]

You may be experiencing a computer loop and need to clear your cookies, history and cache' then reboot.

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see the information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

For additional information click this link:  How to clear Cache'

[jtwcarboy]

Similar error here:

Description of error:

Error code: TY24 SC SchNR, details are not available

What needs to be done:

If your return is rejected, please fix it and try e-filing again

It doesnt tell me to do anything, it doesnt give any option to fix anything

[RachelW33]

SC Schedule NR won't be ready for e-filing until 3/14/25.  Check back then and you should be able to e-file it successfully. @jtwcarboy 

Your tax return hasn't been e-filed due to a pending product update related to South Carolina Schedule NR. This update is scheduled for release March 14, 2025. On or after that date, apply any product updates (online products update automatically). Make any applicable changes if necessary, and re-transmit the return.

[ankittyagi]

It's 3/14 today and I'm still facing this same rejection. When this will be fixed?

[drjoe661]

I totally understand and my question really is, how can intuit not inform their South Carolina customers and let them submit their tax return knowing that their software is faulty. This is absolutely outrageous, people put a lot of time and effort into this and intuit clearly does not care About their customers. People that ran into this should get a refund and free filing of their state taxes as a minimum. 

[BrittanyS]

If you still have issues after the update was released on 3/14/2025, log out of TurboTax, clear your cache and cookies, and try again.  If you are still experiencing an error, please let us know.  

@ankittyagi