Did you choose to pay your TurboTax fees by having the fees deducted from your federal refund instead of paying upfront with your own credit or debit card? If you made that choice, then your refund goes first to the third party bank. That bank takes out your fees, pays TT for you, keeps the $40 ($45 in CA) refund processing fee for itself, and sends the rest of the refund to your account.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
How can I see my TurboTax fees?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...
What is Refund Processing Service?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
