How do I e-file my return after choosing to print and mail?

[rday83]

I can not get to my return to open

[gutierrezhuerta]

I want to go back to my return so I can change it to e-file

[donnab99]

I cannot get my return to open...2/12/2019

[andraph-mystery]

I am on a page that is "HOME" but I am unable to return to the return to e-file. Is there something that can be done?

[max22]

I am on a page that is "HOME" but I am unable to return to the return to e-file. Is there something that can be done?  HELP Please

[max22]

I am following instructions but program not working... Unable to return to e-file

[AkinaLO · Accepted solution]

As long as you haven't already mailed your current paper return, you can switch to the e-filing method (through October 15). Please follow these instructions to change from mail to e-file.  

How do I change from mail to e-file in TurboTax Online?

[adelacruz84]

I have already printed my return but have not mailed anything. The only option I have to open my return is to "amend" my return which can not be e-filed. I'm using the free version and do not see the 3 white lines to expand and open my return as instructed too.

[adelacruz84]

Thank you for your help. I was able to find the "file" button to change to e-file without amending my return.

[AkinaLO]

You're welcome.

[wallcrz]

Hi, I'm having the same issue, but I can't find the file button...

[AkinaLO]

You can try these suggestions. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300331">https://ttlc.intuit.com/replies/3300331</a>

[andraph-mystery]

I am having the same issue. Tried hiding taskbar; STILL cannot find the "file" button. I have been working on this for the past six days! I am very upset because I have been doing this for several years , with no problem, but this year... I don't know about next year. I decided to print/mail return after receiving that weird error regarding a "spouse" on my DC return. I received info that I must now PAY to e-file since I changed my mind. I changed my mind because there is something wrong with my printer!!

[rwntck]

Same problem with me.  Had problems e-filing my New York tax last year with Turbotax and now this.  Been using this for over eight years.  No customer service on issues like this.  Will never use Turbotax again after this frustrating experience.  Found out later it would have cost less going to a tax preparer service.