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franklinbp
New Member

Said taxes will be hear by 18th had signed up for turbo prepaid card why is it not hear yet?

 
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BrandiLO
Intuit Alumni

Said taxes will be hear by 18th had signed up for turbo prepaid card why is it not hear yet?

According to the information I see here your personalized Turbo Prepaid Card should have been delivered 5-10 business days after ordering it. Since it has not please call toll-free at (888) 285-4169. When the recording ends press 1, then press 2 to report your card as not received.

Please see the TurboTax FAQ below for more information.

https://ttlc.intuit.com/replies/6419975    


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2 Replies
SweetieJean
Level 15

Said taxes will be hear by 18th had signed up for turbo prepaid card why is it not hear yet?

TT refund dates are just estimates.
BrandiLO
Intuit Alumni

Said taxes will be hear by 18th had signed up for turbo prepaid card why is it not hear yet?

According to the information I see here your personalized Turbo Prepaid Card should have been delivered 5-10 business days after ordering it. Since it has not please call toll-free at (888) 285-4169. When the recording ends press 1, then press 2 to report your card as not received.

Please see the TurboTax FAQ below for more information.

https://ttlc.intuit.com/replies/6419975    


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

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