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Level 1
June 15, 2020
Question

Review

  • June 15, 2020
  • 1 reply
  • 5 views

Hi, I signed up for the insurance you offered when I filed my taxes.  My income tax return was under review as of 2/21/2020 and it has been passed the 60 days still with no refund.  I have called the number the IRS provided but cannot get a person to help.  What are my next steps?

    1 reply

    Level 15
    June 15, 2020

    The IRS has not processed any mailed documents for some time and hasn't said when the processing will resume. 

     

    Since it has been so long, you can try getting help from the Taxpayer Advocate Service: https://www.irs.gov/taxpayer-advocate

    Level 2
    June 20, 2020

    I want to see 2018 return for doing work. on 2020.

    Level 15
    June 20, 2020

    It's not exactly clear what you are asking. If you used the TurboTax online program to prepare you 2018 tax return in 2019, then you should be able to access it using this link: https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010