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dmcniff2
New Member

review shows that I should fix two items for CT. I tried one and it didn't "take"; the other shouldn't be a problem because adding wage etc should have been imported

are their glitches in the CT state return program?
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1 Reply
AmyC
Expert Alumni

review shows that I should fix two items for CT. I tried one and it didn't "take"; the other shouldn't be a problem because adding wage etc should have been imported

No. There are no known issues. Importing can have issues when two companies are connecting. Sometimes a form needs to be deleted and entered by hand. A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

 

Online version:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

 

Desktop version: 

  1. Delete the form
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again.
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