Rejected

[Christinal05]

They rejected my income tax I don't understand why I can't go fix it

[DoninGA]

If you used the TurboTax online editions, those editions for tax year 2018 have permanently closed.

Most e-file rejections from the IRS are for a 2017 AGI.  Since a 2018 tax return can no longer be e-filed the 2017 AGI is not used.

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

[888agonzales]

My refund was rejected can I get a call from someone that can help please.  [phone number removed]

[TerukoL]

This is an open, internet forum, so we are not able to call you. Your telephone number has been removed for your protection. 

You should have received an email explaining why your return was rejected and how to fix it.

Please click the link and follow the instructions to fix your rejected return. 

https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return  

If you prefer specialized assistance, TurboTax has a tax specialist to help you complete your return. please click here to learn how to upgrade to TurboTax Live.