TurboTax

Level 2

Question

rejected

'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.

how can I resolve it? it says that it is timing or processing error and NO change are needed jut e-field again

Level 15

Yes, that is a processing error. You may have lost internet briefly, or something similar.

Please sign in to your account again, select Fix my Return and follow the steps to re-submit the return.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

MKS4Author

Level 2

Hi I have done it now twice with the same results...

should I wait a day ? Inuit problem?

Level 15

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

1 reply