TurboTax

Level 2

Question

rejected

'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.

how can I resolve it? it says that it is timing or processing error and NO change are needed jut e-field again

Alumni - Intuit

Yes, that is a processing error. You may have lost internet briefly, or something similar.

Please sign in to your account again, select Fix my Return and follow the steps to re-submit the return.

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MKS4Author

Level 2

Hi I have done it now twice with the same results...

should I wait a day ? Inuit problem?

Alumni - Intuit

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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3 replies