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Casey36
New Member

Rejected

I filed for the first time with my 3 kids

 All the I formation is correct but I keep getting rejected 

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3 Replies

Rejected

What is the rejected code and rejection message you received on the TurboTax email?

Casey36
New Member

Rejected

R0000-504-02 The name or Social Security number for a dependent on your return doesn't match IRS records

 

 

But everything is correct i looked on their birth certificates and social cards everythings right 

 

Rejected

See this TurboTax support FAQ for error code - https://ttlc.intuit.com/community/rejections/help/e-file-reject-r0000-504-02-the-name-or-social-secu...

 

Also note on the FAQ -

Still being rejected?

The IRS database might be incorrect. If you confirmed that the name(s) and Social Security number(s) are correct, and your return is still being rejected, it could be that the info in the IRS database is incorrect.

You’ll need to print and mail your return.

  1. Sign in to TurboTax and select Fix my return.
  2. On the Verify dependent’s Social Security number screen, answer No and we’ll guide you through printing and mailing your return.

Tip: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records.

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