Rejected

Forum|Forum|4 years ago
January 24, 2022
1 reply
6 views

I filed for the first time with my 3 kids

All the I formation is correct but I keep getting rejected

DoninGA

Level 15

What is the rejected code and rejection message you received on the TurboTax email?

Casey36Author

Level 2

R0000-504-02 The name or Social Security number for a dependent on your return doesn't match IRS records

But everything is correct i looked on their birth certificates and social cards everythings right

DoninGA

Level 15

See this TurboTax support FAQ for error code - https://ttlc.intuit.com/community/rejections/help/e-file-reject-r0000-504-02-the-name-or-social-security-number-for-a-dependent-on-your-return-doesn-t/00/25684

Also note on the FAQ -

Still being rejected?

The IRS database might be incorrect. If you confirmed that the name(s) and Social Security number(s) are correct, and your return is still being rejected, it could be that the info in the IRS database is incorrect.

You’ll need to print and mail your return.

Sign in to TurboTax and select Fix my return.
On the Verify dependent’s Social Security number screen, answer No and we’ll guide you through printing and mailing your return.

Tip: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records.