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Level 1
Mar 9, 2020 6:06 PM UTC
Question

rejected returns for agi

i am doing my grandparents taxes, grandpa passed away in august 2019. I did there taxes and submitted. was told they were rejected and to enter AGI. I entered the AGI from 2018 and it still rejects there return says AGI incorrect.

    3 replies

    Level 14
    Mar 9, 2020 6:48 PM UTC

    Sometimes there is a situation beyond your control that prevents a tax return from being e-filed. In this case, your only option would be to print and mail in your return. This TurboTax FAQ will give you instructions on how to print and mail the tax return.

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    Level 2
    Mar 29, 2020 3:52 PM UTC

    Ironic, I'm having same issue, says AGI incorrect, but I checked/rechecked and still rejects, my husband passed away last year as well, must be something because of their death..weird?

    SForrestLO
    Level 11
    Mar 29, 2020 4:16 PM UTC

    @tplantz99

     

    Please see this Turbo Tax FAQ on how to find your AGI from last year. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

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