Skip to main content
TurboTax
Community
TurboTax
TurboTax
A
avengergurl2002
Level 1
March 9, 2020
Question

rejected returns for agi

  • March 9, 2020
  • 1 reply
  • 6 views

i am doing my grandparents taxes, grandpa passed away in august 2019. I did there taxes and submitted. was told they were rejected and to enter AGI. I entered the AGI from 2018 and it still rejects there return says AGI incorrect.

    1 reply

    J
    JeanneLO
    Level 14
    March 9, 2020

    Sometimes there is a situation beyond your control that prevents a tax return from being e-filed. In this case, your only option would be to print and mail in your return. This TurboTax FAQ will give you instructions on how to print and mail the tax return.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    T
    tplantz99
    Level 2
    March 29, 2020

    Ironic, I'm having same issue, says AGI incorrect, but I checked/rechecked and still rejects, my husband passed away last year as well, must be something because of their death..weird?

    SForrestLO
    SForrestLO
    Level 11
    March 29, 2020

    @tplantz99

     

    Please see this Turbo Tax FAQ on how to find your AGI from last year. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins