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wmccormick155
Returning Member

rejected return

my return has been rejected about a dozen times. i give up.  i have printed it out and i'm on my way to the post office but i am absolutely not happy about it.  the problem (IND-526 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and the filing status of the return is married filing jointly and each of the following does not have a value: ['SpecialProcessingLiteralCd' and 'CombatZoneCd' and 'SpecialProcessingCodeTxt' and 'SpouseDeathDt'], then 'SpouseBirthDt' in the Return Header must match the e-File database.)  seems to only be a problem for turbo tax users.  i understand that apparently the social security database has incorrect information listed for my wife, but i can't find any instances of this coded error message happening to anyone but people e-filing their returns with turbo tax.  does anyone know if we have any recourse?  i have spent more time re-filing and re-re-filing than it took me to complete my return -- i'd like to see intuit put some skin in the game.  frankly, i'd like at least a partial refund -- i paid $120.00 for the second year in a row in the interest of making things easier (they were smooth as silk last year admittedly) but this is only making me hate taxes and everything about them even more.. if anybody has any ideas or experience with this, i'd love to hear back from you -- if not, at least thanks for letting me vent. aaaaaarrrrgggghhhhh ....  regards. outofit (the opposite of intuit)...

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9 Replies

rejected return

This doesn't happen to just TT users ... and your issue is between the IRS, SS administration and Your Spouse ... please get this attended to before next tax season so you don't have this issue again. 

wmccormick155
Returning Member

rejected return

Interestingly, my wife went to ss office and  was told that the information ( her birth date) had been in error for the past 25 years, however it was never an issue with the irs until i filed with turbo tax this year. 
they had no explanation. We corrected  the information. 

rejected return

Someday your wife will want to collect her Social Security benefits.  Is it not a good thing that a long-time error in the system has now been discovered and corrected?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
wmccormick155
Returning Member

rejected return

certainly correcting the error is great, though the social security administration informed my wife that it had not affected her benefits. and really that is beside the point. my concern is with why the error only seems to happen to people e-filing with turbo tax.  i have still heard of NO instances of this happening to anyone but this class of filers.

 

rejected return

Since you are dead set on blaming TurboTax, no one will be able to change your mind.  But consider this--statistically more people who use do-it-yourself tax software use TurboTax--so of course more TurboTax users may have various problems with the IRS than users of the competions' software.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
wmccormick155
Returning Member

rejected return

Your reasoning is suspect to say the least. I have better things to do than engage further in this nonsensical conversation. Adieu. 

carverdl
Returning Member

rejected return

my return was rejected but i paid my taxes now i cant Efile because it keeps asking how im going to pay. Help even if I could find my question to see if anyone has answered it. thanks

rejected return

E-filed return and paid tax due.  Return was rejected.  Made corrections and attempted to resubmit, but am being asked to pay tax due again.  Payment has already been made.  Cannot move forward.  If I print and mail the return, what happens to my payment?

RobertB4444
Expert Alumni

rejected return

If you submitted a payment with your rejected return then the payment was rejected at the same time that the return was.  If you paid separately from the return and the ytook the money out of your bank account already then you need to tell the system that you already paid the amount that was taken out of your account.

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