rejected return

3 replies
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My Federal return was rejected because the AGI didn't match records on my 2018 return. However, it does match the amount on my (Turbotax) copy of the return, both on the summary (page 1) and on line 7 of the return itself.

xmasbaby0

Level 15

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

If you used the wrong AGI, your e-file be rejected. When you get the rejection notice, correct it and re-file.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

highnamAuthor

Level 2

I filed on time last year. Also, I did not amend the return. Finally, if I refile, it's going to have the same AGI that my first filing had ... it's the only number I have in my records. Should I refile anyway?

xmasbaby0

Level 15

@highnam Doing the same thing and expecting different results...that will not work. If the AGI you are using does not work, then try "zero." If zero does not work then you have to print, sign, and mail it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.