Skip to main content
Level 1
January 27, 2020
Question

Refunds Rejected

  • January 27, 2020
  • 2 replies
  • 0 views

I submitted my state and federal taxes last week, and got rejections for both and so did my sister. It is having me re-upload my W-2, though I am reviewing the information and it looks like the exact same as before. I am concerned I will get another rejection. A colleague of mine mentioned that it was because you can't file until today, however I assumed Turbo Tax would withhold submitting to the IRS until today, as they have before. And it even says in the emails that it was an internal rejection and the submission to the IRS was cancelled. Anyone else have this issue?

2 replies

AkinaLO
Level 15
January 27, 2020

You should be able to fix your rejected return. Please follow the help article below to fix a rejected return. 

How do I fix a rejected return? - Community

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 28, 2020

I don't understand why my refund keeps getting rejected. I fixed it once and it is still being rejected. HELP!

AkinaLO
Level 15
February 28, 2020

You have the option to mail in your tax return. Here's an article that will offer advice on rejected returns. 

When a tax return can't be e-filed no matter what ... 

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
April 15, 2020

My refund got rejected how can i fixed lt

Level 15
April 15, 2020

@Chubb 411 You should have received an email from turbotax@intuit.com with the subject line Action Needed. If you don't see it in your inbox, be sure to check your spam/junk folder. If you did not receive an email it's okay, just reopen your return and you will see the reason and steps to follow there. For more information, please see How do I fix a rejected return?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"