turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

blokkz
Returning Member

refund payment

why havnt i recieved my tax return 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

refund payment

If you efiled, double-check to be sure the returns were efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.


If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.     What is displayed there?
https://www.irs.gov/Refunds


NOTE:

  • When using that tool,  be sure to enter the correct SSN and filing status.  
  • For the refund amount, use only the Federal refund amount, and not any total refund amount that includes a state refund.
  • If you chose to pay TurboTax fees out of your Federal refund, then be sure to use the Federal refund amount before any fees were taken out.
  • The amount to use is on your Federal Form 1040, Line 35a.
  • You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

If the IRS WMR tools says your refund is "still being processed", and if it's been longer than 21 days, we can tell you how you can try to phone the IRS to see if you can learn anything about the delay.

 

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

refund payment

please refund my 114.00 payment to turbo tax my refund was rejected i have taken them elsewhere to be dione thank you in advance

refund payment

You did the return using TurboTax. That’s the service that TurboTax provides. You could have corrected the return but you chose to abandon the return rather that correct the filing error. So you got the service you paid for. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question