Refund, E-File

[Rosemia18]

I’ve done my taxes and everything has been accepted Federal was accepted on the 23rd and State was accepted on the 27th but when I go to “track my refund” it says that there is no information available for me at this time and to check my information. I’ve rechecked it everyday and it’s been almost 4 weeks.

[TerukoL]

When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund.

You might receive this message because:

• Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
• Your return is still pending.
• You never e-filed. You can quickly find out if you did by checking your status.
• If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.
• You mailed your return less than 4 weeks ago. Paper-filers should wait four weeks before using WMR.

The IRS states:

WHERE’S MY REFUND STATUS BARS DISAPPEARED
"We have gotten many comments and messages regarding the IRS Where’s My Refund Tool having your orange status bar disappearing. This has to do with the irs.gov where’s my refund site having too much traffic and lagging. This is causing images not to display and information about your federal tax return to not show up. This has happened every year since the tool was first available. This has nothing to do with you being flagged or your return being denied. Status Bars Disappeared for many Americans who filed early.

This also can have to do with your browser settings as well as your cache. Please try using a different browser such as Chrome or Firefox. Also, clear your cache in your browser settings."

Please click Why is there no record of my return at Where's My Refund (WMR)? to learn more.

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...

[lyndrellaysauls]

I just wanted to know if I would be getting my refund this week because Turbo said that my refund should be here today which is February 17th 2020.

[KatrinaLO]

We can't give you an exact date at this time. Refunds can be issued in less than 21 days, but there are cases where it can take longer to process.

TurboTax will only show the status of returns (not refunds), such as when the return is actually accepted. You would not be able to directly track the status of your refund from within your TurboTax account. TurboTax is not connected the IRS or state department(s) of revenue refund tracking tools.

Please see the TurboTax FAQ below for more information on tracking your tax refund:

https://www.irs.gov/refunds

The below information explains the process of what happens after you send your tax return for approval:

https://turbotax.intuit.com/tax-tips/tax-refund/wheres-my-tax-refund-the-irs-refund-timetable-explai...