turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts All About the W-4! >> Event happening NOW!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Meli6
Returning Member

Refund advance

When I filed my taxes on Jan 24th I was approved for a 500 refund advance I made credit karma account and when I tried to file it said something on my return changed to choose a different method and I tried various times until i

gave up and just filed normally. About two weeks ago I received an email from turbo tax apologizing saying this year taxes were on them since I was apart of a lot of people that tried to get refund advance and were unsuccessful and they are going to refund me what I paid for to file my taxes. Since I chose the option to pay for it with my refund they said I’ll recieve a check. Has any one that had this problem received there money back already ?  

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MichelleLO
Intuit Alumni

Refund advance

Please reach out to TurboTax Customer Support to inquire about the status of your refund. To get you to the right person, make sure to use the keywords billing issues​​​​​.

What is the TurboTax phone number?

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies