Refund advance

3 replies
17 views

Why when I call the number for the bank and you push the option for your advance it says that I was approved for a lower amount and then when I speak to somebody they say I was denied? Has anybody else had this problem?

Not A Product Question

HeatherPLO

Level 14

There can be a few reasons why the refund advance was less than expected or not approved. Please see the Help Article here for more details.

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momof3190000Author

Level 2

I'm getting both answers, either it is a less amount or I was not approved. I just want a clear answer.

HeatherPLO

Level 14

Since you are getting a different answer on the automated system, you can sign up for updates here at this Help Article in regards to a previous loop with the Refund Advances.

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