Reactivating my Account

serenavocella · ‎January 5, 2021

Hi,

I cannot login into my account because I've changed my mobile phone. I tried to verify myself putting the information they ask (address,name,etc) but the system always says me they are not correct. What can I do?

Thank you

bluedeb · ‎January 5, 2021

Since this is a user to user forum, you would need to contact TurboTax Support for help with your account.

You will need to contact Phone Support to reactivate an account. You can contact an agent at (800) 446-8848. You may also be asked to confirm your identity.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

View solution in original post

bluedeb · ‎January 5, 2021

Since this is a user to user forum, you would need to contact TurboTax Support for help with your account.

You will need to contact Phone Support to reactivate an account. You can contact an agent at (800) 446-8848. You may also be asked to confirm your identity.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632