Who is the he you keep referring to?
If you used TurboTax to complete and file your tax return and requested to have the TurboTax account fees paid from the federal tax refund, then the only way to receive the federal tax refund is by Direct Deposit, never a check mailed to you. The Refund Processing Service fee is paid to a third party, Santa Barbara Tax Products Group. The service charge for this option is $39.99.
You need to explain who you were dealing with and the company you contacted for your tax refund check.