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tippy478
New Member

Why is my refund status showing 0 in the side bar?

 
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‎January 27, 2020 11:15 PM
last updated ‎January 27, 2020 11:15 PM
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3 Replies
TerukoL
Intuit Alumni

Why is my refund status showing 0 in the side bar?

Just to clarify, was there a refund amount showing and then it changed to zero?

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‎January 28, 2020 2:52 PM
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tippy478
New Member

Why is my refund status showing 0 in the side bar?

Yes when I first filed

‎January 30, 2020 6:46 PM
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AmyC
Employee Tax Expert
Employee Tax Expert

Why is my refund status showing 0 in the side bar?

As long as when you filed, it showed a refund that is on your paperwork - you are fine.If you click on the button to amend your return, it will set the refund back to zero. Sometimes your cookies and cache need to be cleared or other technical things. Nothing to worry about.

 

 

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‎January 30, 2020 7:12 PM
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