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Have you waited 48 hours since your return was accepted?
https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333#sh-collapse1
I haven't gotten mine either and it's been almost 1 week my card will be here in few days and it said within 1 hr and be able use funds but I haven't received anything.
The IRS will not begin to accept returns until Jan. 27. The loan is not issued to you until after your return has been accepted.
https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27
Please read this thoroughly and click on the relevant links:
https://ttlc.intuit.com/community/refunds/help/about-refund-advance/00/27333#sh-collapse1
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