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I checked the portal this morning and it said my stimulus money will be dd 4-15, today. I checked my turbo card and it is not in there yet? When will Turbo release our money?
Mine says the same thing. Numbers do not match up to my Turbo account. I can't sign in on the Turbo app either. What is going on? Where is our money? Are we getting the money due to account info not matching? The site does not show all of the account number, but last four are not the correct numbers, they seam to match the last four of your Social Security number.
SweetzC, you need to put in the gross refund amount without any fees taken out.
Everyone should check the "Get My Payment" tool if you haven't gotten your stimulus check yet here: https://www.irs.gov/coronavirus/economic-impact-payments ESPECIALLY if you got a refund advance and had fees taken out, because the IRS didn't have my info on file and I had to enter more information. Please check if you're unsure.
I did the Turbo tax Intuit debit card for my 2019 refund and paid fees and got an initial loan of $250 out of my refund of $1500. The remainder of my refund went directly onto my turbo tax card and my turbo card routing and account number is on the tax return and I have also had my payroll deposited on this card since. However, this morning I went on the new Get my payment portal on the IRS website to check on my stimulus payment since it was not on my card this morning and it told me that there was no direct deposit information on file for me. So, I put in my credit union banking information. So, if you are not seeing your stimulus payment on your turbo tax card check the irs tool and make sure they have your direct deposit information. It seems like there has been so much confusion and no clear answers but it may be a case by case basis, I dont know, I am just sharing what happened to me.
I would advise anyone who had not received a deposit, to go to the irs website and enter your banking information. Clearly turbo tax, and it’s parent company do not care about customers, or they would have notified the ones, like myself who got their stupid card for a dumb advance that this was not going to work with stimulus payments. I also went to check my status and the irs said they had no information for me, and the turbo tax app is totally shut down, can’t even get on it, and when you call the number, it doesn’t even ring. I entered my real bank account information. I can’t believe they made this such a cluster **bleep**, for so many people. Plus, they are charging millions to file taxes, when they qualify to file for free through the irs, and have intentionally made it confusing, so that they can get your fees. Pro publica just did several pieces on them. I will NEVER use turbo tax again.
The same thing happened to me
Same thing with me
I did that but it said the information was incorrect. So I’m confused. I put the number before the fees were taking out and it didn’t go through.
SweetzC, what portal are you using? Are trying to track your income tax or your stimulus?
When will Turbo Card release our money? I know the system is overwhelmed, you can't use the app or call the number on the back of your card. The irs site states that my stimulus was DD today to my Turbo Card. Checked ATM and no money. Others have gotten their money. When will the deposits be released? Come on Turbo get it fixed. You should have been ready for this to happen.
My stimulus. It asked for more information because the DD I had on file (My turbocard) didn’t match what they had on file. But when I put in my Adjusted Gross income, my refund before the fees were taken out and a different DD it wouldn’t go through.
If I file with TurboTax and I got my refund on the turbo tax debit card will I receive my stilmus the same way
I am post to get 1200.00 under donna corzine I check my card it not on there
I had the exact same thing happen to me. When the frenzy started I checked to make sure my DD info matched what was on my return and it did so I did not think I needed to check the payment tool. Reluctantly I did and I’m glad I did so, because it showed that i needed to enter DD info to get my stimulus payment. Why is that so if I have the TurboTax card and the routing and account number matches. Now I have to wait who knows how long to get my payment. Which I need now due to being out of work because of the virus. This is ridiculous and inconvenient.
The same thing happened to me and from reading the comments a few other people. I too had fees taken out and accepted the advance and when I checked the IRS tool it stated no dd on file so I added mine. It seems like the people that had fees taken out or accepted the advance are having this issues even though the routing and account number matches what’s on my 1040 and the TurboTax bank account. Crazy. Now have to wait all over again for money I thought I would have today and am in very much need of...
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