Me. I have called and called. He was supposed to call me today. Nothing. I even called his supervisor. Sadly i missed the call back. They call from different numbers all the time.
For anyone looking on how to reach someone from the IRS directly instead of getting diconnected.. follow these steps..
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
Next, press 1 for “form, tax history, or payment”.
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
After it asks twice, you will be prompted with another menu.
Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.