2756378
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Investments: Stocks, Crypto, & More on July 16! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What do I do if I can't get my confirmation email to file?

I am not getting confirmation email to file
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

What do I do if I can't get my confirmation email to file?

you get two e-mails for each return filed. first will confirm submission and the second will say accepted or rejected but you must submit the return for this to happen. there is no presubmission e-mail.

 

now if you're really saying you got no e-mails after submitting them, are you sure you went through the complete process of clicking the submit icon and selected e-filing. there is no confirmation if you selected mailing and in fact, unless you mailed it, the returns have not been filed.

 

 

What do I do if I can't get my confirmation email to file?

What do I do if I can't get my confirmation email to file?

Also check your spam email and computer's trash/recycle bin.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question