Track Filing and Refund Status in Turbo Tax and on IRS site is incorrect 2021

[jgb1mookie]

I filed my taxes with Turbo Tax and received notice that my return was "Accepted" by the IRS over 21 days ago, electronically.  I have already received my state refund.  My fed return still has not been processed.  Turbo tax says to keep checking IRS website.  IRS website says that if no return status over 21 days to call them at the 800-829-1040 number.  I called that number, and it says to check the website.   Its an endless loop without being able to speak to an operator.  When I call local IRS office, their message also says it is only automated and no way to report a problem.

Where do I call if it looks like there is a problem with the process and I had not claimed any special tax credits?

[DoninGA]

You will just have to be patient and wait, checking the IRS website at least once a day.

If there is an issue with your tax return the IRS will send you a letter.

[ChondelLO]

@jgb1mookie  Please visit the link below for IRS contact information. Try calling early in the day or later in the evening, as the phone lines are experiencing a high volume of calls right now. 

What if my IRS refund is taking longer than 21 days? - Intuit

[jgb1mookie]

Thanks...yes   that is the link I have been checking and that phone number....the phone number just refers back to the link.  there is no difference in the info, even though the website says to call the number for diff info.  --JGB

[EbonyA]

It can be difficult to get through to the IRS at this time via phone as call volume is extremely high. As DoninGA mentioned above, if there is an issue, the IRS will undoubtedly send you applicable correspondence. In the meantime, you may review this resource that outlines some of the common reasons for refunds taking longer than 21 days to process.

[jgb1mookie]

@Ebony4    yes thanks...I have none of those situations, as I had put in a previous post....so that is why I was trying to call.   the Phone number does not say that it is busy or that there are even any wait times.  All the phone number seems to do is take info exactly the same as the website and refer back to the website.  In the phone tree of the number it does not give any option to speak physically to anyone.  That is why I was trying to see if there was a diff number.