@Ebony4 yes thanks...I have none of those situations, as I had put in a previous post....so that is why I was trying to call. the Phone number does not say that it is busy or that there are even any wait times. All the phone number seems to do is take info exactly the same as the website and refer back to the website. In the phone tree of the number it does not give any option to speak physically to anyone. That is why I was trying to see if there was a diff number.
