TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Refund

Forum|Forum|5 years ago
March 10, 2021
66 replies
40 views

I filed my return on February the 1st it was accepted on February the 12th I also had to claim the recovery rebate credit and I still have not received my return the where’s my refund app doesn’t even show the bar anymore every time I check it.. it says my refund is still processing and a refund date will be provided when available is there anyone else having this issue

Refund Status

Show previous replies

KyngAmeir

Level 2

Exactly the same status. I’ll say wait it out a couple more weeks!

smitty152473

Level 6

Why did you already receive yours? With same message??

csdsjpd30

Level 5

Go to the IRS website. Get transcripts online. You may have to enter some security items for identity reasons. Account transcript. At it lists everything they’ve done through processing. I just checked mine again today and my deposit is scheduled for next Wednesday. Of course due to line 30 on TT returns being wrongly entered, my amount had to be adjusted manually. But at least there’s movement.

Tabzmaniandevil92

Level 2

Yes I’m still waiting I filed the 2nd it got approved on the 12th. My bar has also disappeared and whenever I call the IRS it says it’s to high of a call volume and to call later. Like I need my tax return now!!

DmFlynn

Level 2

I'm in the same boat, and turbo tax nor IRS, wants to even reply about it. waiting 6 weeks now. guess itll be next year

cvalente13

Level 2

There is nothing different this year with me and has not been in the last several years

csdsjpd30

Level 5

Again, here is another one that TT messed up.

line 30 was filled out improperly on you returns. Ours had to manually be processed and that’s what’s taking so long. From what I was told, there was a glitch in the app. I’m not entirely sure but I do know that many of ours was done improperly. Probably thousands or even hundreds of thousands.

Kummer5

Level 4

Which is another reason why we should all get a refund from TT for this error

Shay029

Level 2

Yea, I think next year I won't be filing with Turbo. I know the Irs has more to do with the delays but it seems like everyone else I know has gotten there's back before me and I filed my taxes before them. I always do direct deposit and tomorrow will be 6 weeks since I was accepted this is really ridiculous. Last year I didn't get my return til May. Filed Jan 29th accepted Feb 16th same status as yours going on 3 weeks now.

csdsjpd30

Level 5

Nope. I am done with TT completely. There is too many programs and sites out there that provide free tax returns and representation to NOT try a different one. Not after this year,

this issue. It has really messed with a lot of peoples lives and when they needed it the most. This is/was my last year with TT!

Shay029

Level 2

Also Neither Turbo or the IRS make it easy to contact an actual person and they're not sending out any letters so a lot of people are just in the dark about what is actually going on.

wanderso3

Level 2

I filed in early February as well and my return was supposedly accepted. I have nothing in Item # 30 as I had already received my payment. Am having the same problem as everyone else. The IRS says my return is being process but have no date for refund.

smitty152473

Level 6

My w2s have nothing in line 30 but check out your documents on tt and it's been added to line 30 of your documents.

Lbd031516

Level 2

Misery loves company. Reading through the discussion group, if a figure was entered on line 30 (Recovery rebate credit) the IRS flags the return. I can appreciate the IRS wanting to have measures in place to reduce fraudulent refund credits.

Seems it would be appropriate for Turbo Tax (Intuit) to address this bottleneck topic, since it puts affected users of their product in limbo. Factually explaining what has taken place and providing forthright guidance would be helpful. If there is such an explanation, please let me know how to navigate to find it?

compiler

Level 4

OK, got a question. I'm in the same boat: filed on 2/22, still processing, with a figure (I think it's the correct one) in Line 30. Anyway, I've been using TT since the DOS versions (over 20 years ago?) and never had significant issues. So, I am using the desktop version (TT Deluxe). Assuming there is an error, how do I even get a refund and how much would it be? There is the cost of the program ($50 or $60, I need to check) and the cost of filing my State return (which went through flawlessly, refunded within 10 days). So, HOW to get the refund. One other question: for those of you notified of a specific discrepancy, were you then given a refund date?

smitty152473

Level 6

Wasn't notified of a discrepancy. Called irs and they said return looked fine yet said return was sent to the refund department to be further checked out because I'm guessing stimulus money and line 30 everyone is stating. IRS told me if I dont hear anything within 10 weeks call them back. Smfh. I filed jan 28th and was accepted on the 13th of February and still reads return is still being processed and a refund date will be given when available....🙄🇺🇸🇺🇸. If you owed the irs they'd **[removed]** sure get their money ASAP.And have all the answers why to I bet. [removed]

Belhouji

Level 2

Samething, today they sent me a letter saying they believe there’s a miscalculation on my 2020 form 1040, which affects the recovery rebate credit. They cut down $4700..