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Sugababy25
Returning Member

Refund

I’m having an issue, IRS transcript shows a DDD of 2/23. And according to Santana bank funds was received and deposited but it also show turbo has not taken its fee. What can I do?

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Refund

 The IRS tells you to allow 1-5 days for the refund to post to your account.  Have you done that?

 

 

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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