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If you were approved for the Refund Advance and the Turbo Visa Debit Card, you'll get your Refund Advance typically within 1 hour of the IRS accepting your e-filed tax return. When your Refund Advance funds are ready you'll receive an email with a virtual Turbo Visa Debit Card that you can use to make purchases online. You'll receive a physical card in the mail in 5-10 business days.
The app gave me my card numbers and everything but there is no money on it cant make any purchases. And i have the physical card.. Still no money on it
Was told approve and no money and now it's a week after and still trying to get it settled
Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.
Please see the TurboTax FAQ below for more information on the Turbo Card.
https://turbodebitcard.intuit.com/help-faq-s
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