I submitted my tax returns through turbotax for 2019 and got refund via direct deposit. However I did not receive stimulus check amount though i am eligible.

[Big muddy]

A lot of us are in the same boat nobody knew about the virus , Before we use TurboTax ,but still TurboTax literally screwed everybody ,Are they doing nothing about it nobody’s going to use them next year

[GiseleD]

The IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).

Also, the IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:

• Check your payment status
• Confirm your payment type: direct deposit or check
• Enter your bank account information for direct deposit if the IRS doesn't  have your direct deposit information and if they haven't sent your payment yet.
• Receive paper check payments: If you moved since you last filed, let us know your new mailing address.

@vishnavsk