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I filed my taxes on the 7th of February. The amount was $1,740. 2 days ago I started looking into tracking it because I haven’t received it. Found the amount was changed.

It was changed to $340 and then yesterday woke up to $209 in my account from TPG which is a third party that turbo tax is using. I called the IRS twice and turbo tax and didn’t get to speak with anyone and was hung up on. I have not received any info on anything other then what I looked into. I don’t have any offsets that could affect it either. Anyone else have this problem???
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2 Replies

I filed my taxes on the 7th of February. The amount was $1,740. 2 days ago I started looking into tracking it because I haven’t received it. Found the amount was changed.

Mine was $1943 and changed to $543, so I am also missing $1400 as well!

MichelleLO
Expert Alumni

I filed my taxes on the 7th of February. The amount was $1,740. 2 days ago I started looking into tracking it because I haven’t received it. Found the amount was changed.

For questions about your refund, please reach out to Santa Barbara Tax Products Group as they are the service provider of Pay with Refund. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website.

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