I completed my California state tax refund on January 30th and efiled. Why is it still have pending status throughTurboTax?

[meerkat]

check the more popular thread, many, including me have now get accepted.

https://ttlc.intuit.com/community/after-you-file/discussion/why-would-ca-state-return-still-show-as-...

Your first rejection is likely have nothing to do with the specialist you talked to, it was a TT 's sweeping rejections. their engineering team and CS team were not well communicated but compartmentalized.

[Joshpatch81]

Under 4 hours after resubmitting, its been accepted.

[LindseyLO]

The thread that has been provided for you below will guide you on and give you more insight on your pending return.

Why is my return still pending?

[LindseyLO]

We're happy this has worked out for you!  

[johnnyreno66]

Same issue here, except mine just came back as rejected.  It said it is a software issue on Turbo Tax's part.  However, I can't install the update.  It says that it can't access the network location.  I spent a total of 3 hours waiting for and talking to customer support.  In the end they both tried to blame it on Windows and referred me to Windows support.  Not sure where to go from here...but I know it is a Turbo Tax problem.

[maz1326]

I had the same problem. I emailed the CEO of turbo tax. I got a email saying they had a glitch in the system. I was sent an email today after I emailed the CEO, they recalled my taxes. I e-filed at 4 PM today and just got an email that my California taxes were excepted at 8 PM tonight

[maz1326]

I included the email address but TurboTax deleted it. But if you go to the Intuit leader ship page you will see all the VIPs and CEOs I emailed the CEO who referred me to the Vice President. I received an email early this afternoon from TurboTax saying that there was a glitch or a problem with my taxes. I was sent a link because TurboTax had an issue with their software and was able to re-file my taxes. Four hours later I got an email saying that my California taxes were excepted. I believe everybody who is having this problem will be getting this email and will be able to re-file for free.

[mslatinlady]

So happy that you are posting that California has accepted your state returns !  Thank the Lord !  I'm going to give it at last until overnight and try it tomorrow.  All this drama has worn me out.   KEEP LETTING US KNOW WHETHER   CALIFORNIA HAS NOW ACCEPTED YOUR RETURN.  Keep the posts coming.

[mslatinlady]

So happy that you are posting that California has accepted your state returns !  Thank the Lord !  I'm going to give it at last until overnight and try it tomorrow.  All this drama has worn me out.   KEEP LETTING US KNOW WHETHER   CALIFORNIA HAS NOW ACCEPTED YOUR RETURN.  Keep the posts coming.

[HB88]

Glad it is working out for everyone. Shame it took emails to the CEO and VP to get this resolved.

[Tyates1]

Make sure you update the software before resubmitting. I did and within 4 hours it was accepted.

[David775]

Hi just curious I got the same pending status issue did you solve yours?

[Anonymous]

Final update: my CA e-File was accepted! Lessons Learned: Wait until March to file. Should have listened to my Tax Accountant friend who mentioned CA is still making changes. TTax Customer Service stated that some forms won't be final until end of Feb.  What an experience!

Good luck to those still having issues.  Thanks for all the posts, they really helped!

[jerryc1234]

I totally agree.  I appears that they have lost a customer (me)

[tripletens]

From Turbo Tax:

After some investigation, it is showing that the state is doing some investigation on returns and that is why it is still in pending status.  They did not give us a reason why.  I wanted to make it clear that the investigation is on California, why they are taking so long on accepting returns, not an investigation on the individual returns

[Jessica16]

@dennmatu @Hello, I filed 2/12/21 federal accepted 2/12 and state was accepted 2/13.... checked my California State refund status and it says issued and the standard wait to 10 days. Hope you all get an update soon and your refunds.