check the more popular thread, many, including me have now get accepted.
https://ttlc.intuit.com/community/after-you-file/discussion/why-would-ca-state-return-still-show-as-...
Your first rejection is likely have nothing to do with the specialist you talked to, it was a TT 's sweeping rejections. their engineering team and CS team were not well communicated but compartmentalized.
