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No I did not use a paid version. I looked for customer service but it lead me to this group so I started asking .... I dont know any tax experts ... If someone has really strong expertise I'll even pay someone to help me take a look at this if they could so I can get my extra money . Idk im just about to give up, but if I give up Im still gonna be messed around when I go to file next yr
@jmoney_beep Really wish we could help you in this forum but our help does not seem to be working out for you. If you are willing to pay $30 to upgrade to PLUS you can get customer support on the phone
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.
Right now you need to be concerned with getting your dependent entered correctly so that you qualify for the child tax credit and perhaps the additional child tax credit for your child on your 2019 return--instead of the $500 credit for other dependents--which is what you say you got on your 2019 return.
As for the $500 stimulus, your best hope is to get that next year on your 2020 tax return.
If you get this sorted out with customer support, please post back and let us know what you had to change to get it corrected.
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