So as of today 3/16/2022 still no check. TPG advised me last time I spoke to them that my check was sent out on 2/28/22. However they only send checks on Tuesdays and Thursday’s or whatever days. Cause at this point it’s something new everyday. First it was I would have my check by 3/11/22 so I called cause I had not received it. They stated there is nothing they can do and they can not change delievery method so even if I don’t receive it they’ll have to send out another check because they can’t direct deposit it to another account if I don’t receive the check. Then when I called on Friday they said I should receive it by 3/18/22. This is ridiculous. I don’t see what the problem is. And I told them what would be the issue with putting a stop payment on the check and issuing a direct deposit. The guy told me there are no funds in the account to direct deposit. I told them that made no sense because how would I cash a check that has no funds in an account. The funds have to be there in order for me to cash the check. I’ve asked numerous times to speak with a supervisor but apparently TPG doesn’t have supervisors or none that you can speak to or they’ll send a message to their manager and they’ll call you back in “24-48hrs”. They told me that last Tuesday 3/8/22 here we are 3/16/22 and I haven’t gotten a call back from a supervisor or manager for that! It’s unbelievable what am I paying fees for if my money is not delievered in a timely manner!! I understand they’re are some mail delays or whatever a bit! However, I am in Maryland seriously how long can it take to mail and receive a check!!!! I am beyond pissed!!!!!!!!!!
