1541047
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

has your 2019 tax return completed PROCESSING? 

 

if not,  that could be the reason why....

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

If the IRS doesn't have your DD information then your paper stimulus check will be mailed out soon ... keep checking here :  https://www.irs.gov/coronavirus/get-my-payment

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

Yes I filed mine on the 17th of February and got my tax return a few weeks later

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

@devinroberts17 - as @Critter notes, check the portal for status 

 

 

 Check the IRS website for status of the stimulus payment and update your bank information if necessary.

  AGI is line 7 on your 2018 return and line 8B on your 2019 return.  Refund is line 21a of the 2019 tax return. and line 20a for 2018

 

 

https://www.irs.gov/coronavirus/economic-impact-payments

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

On the website it says payment information unavailable and I updated my payment info 3 weeks ago.

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

Sorry but you have done all you can do ... now you wait. 

Hello, I did my taxes for both 2019 and 2018, both years I made about 35,000. I still have not received my stimulus check when I go to the irs website it says my payment information is unavailable. Ca

I most likely will just have to wait the full 14 days to receive the paper check which is a bumber I’m not sure why that is, I thought someone on here would know more about it than me but looks like we are all in the same boat. Thanks for the answers though take care,stay safe .

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question