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Level 2

Solved

e-file rejected

Forum|Forum|6 years ago
March 16, 2020
9 replies
0 views

in 2018 a 1040X was sent in but the IRS is not seeing or not using it. The incorrect filling has a AGI as 191676 (INCORRECT) The 1040X has a AGI of158870 (CORRECT). Do I have to change it back to the incorrect AGI? Can I re-efle after this change,or send by mail? When I e-filed I set up for automatic payment from my checking. What happens to this?

Best answer by bluedeb

You would use the AGI from your original 2018 tax return. Do not use the amount from your amended return.

When your return gets rejected no information is sent to the IRS, so your payment information has not gone through.

bluedeb

Answer

Alumni - Champ

You would use the AGI from your original 2018 tax return. Do not use the amount from your amended return.

When your return gets rejected no information is sent to the IRS, so your payment information has not gone through.

millerhcAuthor

Level 2

Yes the replay helped me. I changed it back to the original 2018 AGI and re-efiled. I have not heard if the corrected e-filing has been received. Wished I had mailed.

bluedeb

Alumni - Champ

You can check your e-file status yourself:

How do I check my e-file status?

If you've got an Alexa device, you can enable it to check for you.

If you used TurboTax CD/Downloadyou can check your e-file status by opening the File menu and selecting Check E-filing status or by opening your return, selecting the File tab, and selecting the Check E-file Status header.

Keep in mind:

E-filing status is what stage of the process your return is in.
Refund status is when you can expect you refund. If that’s what you’re interested in, go to Where's My Refund?

bagpiper

Level 2

used wrong e file pin -- I have correct one how do I correct

bluedeb

Alumni - Champ

@bagpiper

Where do I correct my 2018 AGI in TurboTax Online?

To revisit the 2018 AGI section in TurboTax Online:

Sign in and open your return, if you haven't already done so.
From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
Select I want to e-file.
Continue until you see the place to enter your 2018 AGI.

---------------------------------

How do I correct my 2018 AGI in the TurboTax CD/Download software?

To correct your 2018 AGI in TurboTax, open your return and then:

Click the File tab and continue until you reach the To continue, select from the options below screen.
Enter your corrected AGI in Enter last year's AGI here.
Click Continue and keep following the screens until you've re-transmitted your return.

sfarleyphoto

Level 2

Do loop of information. Rejected -->Confirm AGI --> Confirmed with number from Turbo Tax AGI from 2018 --> e-file again --> Rejected.... and on and on. I did not find an alternative to fixing this problem or what to do if not resolved. ALso, with the rejection, Turbo Tax highlights the PIN number. Am I to remove? Nothing to change. I am making an assumption that my ONLY option is to file by mail. Now, it is not clear if I need a letter or include the rejected notice with the mailed copy to show I filed on time. Frustrating and makes Turbo Tax more trouble than the help it provides. There are options to Turbo Tax and after 5 years of purchasing, I will not again.

Picklepants57

Level 2

I do not no why my efile as rejected. I am disabled and can not do mailing. I payed a lot for this I must have e file status please help. I was filing 2019 taxes

bagpiper

Level 2

My error was using the wrong year $ amount they ask for . They want the amount shown

on your 2018 return not the current return.

jmkjr1012

Level 2

My E-File keeps being rejected for incorrect PIN numbers after I corrected the format of the PIN number. What should I do?

Provided that my E-File, (which includes a payment plan request) is accepted am I required to mail a hard copy?

xmasbaby0

Level 15

If your e-file is accepted you do not need to mail anything--it is all electronic, But if you cannot fix your Pin or AGI and get the e-file accepted you will have to print sign and mail the return. You have five days to try to e-file it again. After that, e-filing will shut down and you will need to print sign and mail your return and include a copy of the e-file rejection notice with the return.

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010/message-id/746

Your 2018 tax return shows your 2018 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040 line 7

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2018

If entering the amount from your 2018 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

KRM_NH

Level 2

I had to file an amended return for 2019 (the reason I went to TurboTax this year) and I believe that is causing my efile for 2020 to be rejected. Is there anything I can do to correct the situation and still efile?

xmasbaby0

Level 15

Try using zero as the AGI

dmckinney

Level 2

I used Turbo Tax to prepare my 2020 tax return and tried to e-file it. I have used Turbo Tax for many years. The 2020 was rejected because, according to the message from Turbo Tax, there was a problem with either the Pin number or the Adjusted Gross Income stated for previous year.

I have never had to use a Pin number in previous years so I tried severl times to not use a Pin number or use several different numbers as Turbo Tax suggests in the 2020 program. All rejected.

I checked the AGI number I reported for 2019 and it checks exAcctly with the previous years filing. The AGI for 2019 is significantly larger becase I withdrew funds from my after-tax savings fund, most of whichi was earnings on the fund. The AGI amount I reported for 2019 in the 2020 submisiois exactly what is shown on line 8b and in the Turbo Tax summary sheet for 2019.

After several attempts to submit the 2020 e-file. I chose yesterday to subscribe to Turbo Tax help for $40. What happens next?

Dave McKinney

dmckinney

Level 2

You have not answered my queston of why you are suggesting entering the 2018 AGi on the 2020 tax return rather than the 2019 AGI?????

Dave McKinney

DoninGA

Level 15

@dmckinney wrote:

You have not answered my queston of why you are suggesting entering the 2018 AGi on the 2020 tax return rather than the 2019 AGI?????

Dave McKinney

No one is suggesting you use a 2018 AGI on a 2020 tax return. Where are you seeing that?

dmckinney

Level 2

I am not getting resonse tomy question of the rejection.?????

Dave McKinney

DoninGA

Level 15

@dmckinney wrote:

I am not getting resonse tomy question of the rejection.?????

Dave McKinney

If the IRS is rejecting the 2019 AGI you entered then there is a good possibility that the IRS has not fully processed your 2019 tax return and/or the IRS does not have your 2019 AGI for your name and Social Security number in their database.

Enter a 0 (zero) for the 2019 AGI and e-file the tax return again.

To revisit the 2019 AGI section in TurboTax Online:

Sign in and open your return, if you haven't already done so.
From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
Select I want to e-file.
Continue until you see the place to enter your 2019 AGI.