E-file rejected due to incorrect AGI but I checked with IRS online and it is correct

[mpbirch]

I do taxes for several family members and all have been rejected for e-file due to incorrect AGI but upon checking IRS records it is correct.

Suggestions other than just mailing in?

[bluedeb · Accepted solution]

Try using a Zero for your 2020 AGI.  In 2020 the IRS was and still is backlogged so allot of 2020 returns were processed late or not processed yet, this has caused allot of the actual 2020 AGI to be rejected.  Entering a Zero for your 2020 AGI has helped allot of users to get their e-filed return to be accepted.