Confused about how/why/when Turbo Tax charges for filing tax return

[writernienie]

I was not prompted to elect how to pay the $99 fee to file for "free", and I did NOT authorize anything to be deducted from my refund. It said the federal cost $99 and the state was $0. Then it said my total was $0 and never confirmed how or when I'll be charged for the free filing. I've also received a confirmation email stating that there is a $99 fee for the free filing, but that email, also, does not say how I'm being charged or when I'll need to pay.

It's sketchy enough that Turbo Tax advertises as a free service and then charges literally everyone to file taxes. Next year, I'll be filing with a different company. But for now, how do I pay these mo-fo's?

[CassLO]

If you choose to pay your TurboTax fees with your federal refund, then you would not need to pay online, as it would be deducted from your tax refund.

If you would like to remove this option and pay the fees on your own, please following the instructions in the link below:

How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

To pay your Online TurboTax fees, please follow the instructions in the following TurboTax FAQ: How can I pay my TurboTax Online fees?

TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules. Not all taxpayers qualify.

If we detect that your tax situation requires expanded coverage, like deductions for owning a home, unemployment income, or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

For more information, please see the TurboTax FAQ below:

Why do I have to upgrade from Free Edition?

[writernienie]

Your first words were "if you choose". There was no option to choose anything. That's what I'm saying. I was not given a choice to pay for it. I'm assuming it's being pulled from my return, which I did not want. 

[CarissaM]

Please follow the instructions here to review your fees with Turbo Tax, as this will help see what fees are associated and how they were paid. 

[Clidsy27]

Did you get a response? I was charged $129 and I never selected deluxe and or premium.

[CarissaM]

We are unable to see your account or billing here in this public forum. it would be best to click here and give us a call, so this can be looked int. @Clidsy27